ASSERTIVE COMMUNICATION

“Assertiveness is your ability to act in harmony with your self esteem without hurting others!”

People confuse with three words, assertive, passive and aggressive. We call a person assertive when he takes stand for others and his individual rights in a manner that does not offend anyone and he is able to justify his point in a very calm and composed manner. We call a person passive when he says yes to the entire extra burden even though he does not want to take it. Passive people do not take stand for themselves and rather choose to suffer than being assertive. The third category is the worst and called aggressive. We call a person aggressive if he is only considerate about his well being and wish fulfillment and does not bother about anyone else. Assertive communication is taught at the time of training in order to polish the way of communication of an employee so he could react accordingly at the workplace without being misunderstood.

Now the question arises upon the need to be assertive or need to indulge in an assertive communication. Assertive communication is based on mutual respect. It’s a diplomatic way to keep your opinion in such a manner that it does not bother anyone else and you get your work done. Standing up for you and being aware about the rights is not bad. In fact, this portrays your bold and strong character. No one can take you just for granted. People value you and appreciate you for what you are.

This is quite clear that why aggression is not good. Keeping your personal interest above everything and making things happen that could benefit you by hook or crook is not a healthy way of making things happen. But what is the problem with being passive. Passive people hardly have any say in important matters. They hardly protest or react on anything happening to them whether justified or not. They are shy, cocooned in their own shell and easy-going. They are submissive to the opinion others and do whatever is told them to do. Being passive is not a good thing. When a person is casual with whatever is being done, he portrays an image where he will always be treated less important. People disregard passive people’s needs and desires. In simple words, they are taken for granted. Therefore being passive or submissive is also not the option.

Applying assertiveness into the way we communicate will surely bring the difference. When people will know your opinion, your ideas and your desires are important for you, they will never cross the line by treating you low or inferior. There is a very thin line between being assertive and being aggressive. Being assertive is valuing your opinion and also keeping regards with others opinion. Being aggressive is to proclaim your opinion to be superior and most important of all.

Here, at COMzen Technologies, we train our employees to be assertive while communicating which help them to grow and work things out in a better way.